Get in touch.

email by purpose

• hello@thepackguys.co — general inquiries, anything not covered below
• sales@thepackguys.co — wholesale questions, quote follow-ups, custom-order interest
• help@thepackguys.co — existing-customer support, order status, compliance documents
• privacy@thepackguys.co — privacy, CCPA, GDPR requests

warehouse pickup

915 Mateo St, Suite 312
Los Angeles, CA 90021
(LA Arts District, between 7th and 8th)

By appointment only. Email hello@thepackguys.co at least 24 hours ahead to schedule. Same-day pickup possible for confirmed orders if requested before noon PT.

what we cannot answer by email

• Pricing for custom-printed or custom-colored tubes — quoted case-by-case starting Q3 2026
• Order status for orders not yet placed — once you place an order you get a tracking email within 24 hours
• Cannabis-product compliance questions outside packaging — we sell tubes, not regulatory advice; talk to your state regulator or a cannabis attorney

quickest paths to a yes

• Want to order? Browse the catalog and request a quote — response within four business hours
• Want to start small? Order a $14.99 sample case — ships within 24 hours of payment
• Want net-30 terms? Open a wholesale account — five-minute application, decision within one business day

The Pack Guys LLC · 915 Mateo St #312, Los Angeles, CA 90021 · hello@thepackguys.co